Refund policy
Return & Refund Policy
Thank you for shopping with us. We want you to be satisfied with your purchase. Please read our Return & Refund Policy below.
Returns
- Returns are accepted within 7 days of receiving your order.
- Items must be unused, unwashed, unworn, and in their original condition with all tags and original packaging intact.
- Returns will not be accepted for items that are damaged due to misuse, washing, or normal wear and tear.
Non-Returnable Items
The following items are not eligible for return or exchange:
- Customized or personalized T-shirts.
- Clearance, sale, or promotional items (unless received damaged or defective).
- Products without original tags or packaging.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:
- Your order number.
- Clear photos of the product and packaging.
After verification, we will offer a replacement or a full refund.
Exchange Policy
If you need a different size or color, you may request an exchange within 7 days of delivery, subject to stock availability. If the requested item is unavailable, you may choose a refund or store credit.
Refunds
- Once your returned item is received and inspected, we will notify you of the status of your refund.
- Approved refunds will be processed to your original payment method within 5–10 business days.
- Shipping charges are non-refundable unless the return is due to our error.
Return Shipping
- Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
- We recommend using a trackable shipping service for returns.
Order Cancellation
Orders can be canceled before they are shipped. Once an order has been dispatched, it cannot be canceled and must follow the return process after delivery.
Contact Us
For any questions regarding returns, refunds, or exchanges, please contact our customer support team with your order details. We are happy to assist you.